Insurance Billing & Claims

At MBG Insurance, we always encourage our clients to call us for help with policy service, billing questions, or claims. Our team is here to answer your questions and help you through the next steps. However, we understand that some situations need immediate attention or happen outside our office hours. For those times—or whenever you prefer to manage your policy directly—use the insurance company links below to make a payment, report a claim, or access your account.

Make a Payment or Report a Claim

Need Help with Billing or a Claim?

Not sure where to make a payment, have a question about your bill, or need help with a claim? Contact the MBG Insurance team. We can help you find the right carrier contact, understand the next steps, and communicate with your insurance company if questions arise.

Call your nearest office during business hours:

  • Springfield: (417) 773-7822
  • Oak Grove: (816) 690-2640
  • Bentonville: (479) 350-6862

If you need assistance outside our office hours, use the carrier links above to access available payment and claims reporting options.

How MBG Insurance Helps With Claims

When a claim happens, you don’t have to navigate the process alone. MBG Insurance can help you report the loss, understand your deductible and policy coverage, and know what to expect next. If you have questions about an adjuster’s response, requested documents, or the status of your claim, our team can help you communicate with your insurance company.

 

Your insurance company investigates the loss, determines coverage, and issues any claim payment. Our role is to provide guidance, help you get answers, and advocate on your behalf throughout the process.

Billing & Claim FAQs

Call Email Claims Payments